Sunday, February 19, 2023

Change Your Number: 424-555-0177

Expect the write-up about the arcade cabinet next week; right now we’re in the process of re-assembling it, as it were. This came across my desk a bit earlier today.


If you’ve ever watched TV, you’ll know that pretty much every phone number in any given TV show includes the local block code “555”-- for instance, an episode of Law and Order: SVU might display a New York City phone number as 212-555-XXXX. ‘212’ is New York’s area code, but ‘555’ as a phone code is restricted in North America, and is basically only used for fictional works, so that actual phone numbers aren’t dialed. 867-5309/Jenny by Tommy Tutone caused issues by using a valid telephone number in its chorus, resulting in several people in the 1980s having to, ironically enough, change their number.


With that being said, here’s a question for you: why has the phone number “424-555-0177” been appearing in real-world advertisements since 1985? And what happens when you call it?


‘424’ is the area code for a large portion of Los Angeles. That much I can attest to, having blocked dozens of phone numbers from that area. The 424-555-0177 number is not registered to any Los Angeles business or home, but nonetheless has appeared several times over the years.


It first appeared as a toll number, 1-900-555-0177, in an advertisement for… let’s not sugarcoat it, for a phone sex hotline. It appeared on late night television commercials in the LA area, but sadly (or thankfully) there are no reports of what happened to people who called this number; however, in August 1985, when this number was used, there was reportedly a strong smell of ozone in residential districts of LA, even on smog-free days.


It next appears in an infomercial for the Magik Oven, by Magik Technologies, an oddly-named start-up from the early 90’s. It was one of the first convection ovens that was small and light enough for home usage; basically an early air fryer. They had the toll-free number 1-800-555-0177, but they never sold a single unit through their infomercial; the following is a transcript of a phone call attempted by a member of the Institute in 1992.



Caller: Hello? Is this the Magik Oven order service?


Operator: Thank you for calling the Algernon Board of Tourism, this is Laverne, how may I help you?


Caller: I’m… I want to order a Magik Oven.


Operator: I’m afraid you’ve got the wrong number, ma’am.


Caller: No… this was the number on the infomercial, I swear.


Operator: This has been happening a lot, they put the wrong number in the damn commercial. Have you tried dialing 455 instead of 555?


Caller: I’ll try it, thank you.


Operator: You’re welcome. Happy False Saints Day, ma’am.


Caller: …you as well.


1-800-455-0177 did connect with the ordering service used for the Magik Oven, but sales were low due to this error. Magik Technologies eventually went out of business due to this blunder, as has been recounted on the product review and history podcast Disinfomercial.


(There’s a podcast for goddamn everything, isn’t there?)


The first instance of the 424 area code preceding the phone number was recorded in 1997, where it appeared on a commercial for the law firm of Schuyler, Baumer and Walker in Los Angeles. The law firm still exists there, so clearly the number didn’t affect their business too much. The number’s even been seen in the background of a couple of LA-based television shows.


Its most recent, and most troubling, manifestation occurred only three weeks ago.


Marc Koch was a YouTuber based out of Antwerp, Belgium, whose channel was, to be frank, predatory. It was a genre of channel that created content based on making phone calls to fictional characters and pretending to hold conversations with them; Marvel heroes and villains, Disney princesses, Freddy Fazbear, Fortnite characters, that kind of thing. Cheap and easy to produce, brings in ad money like gangbusters.


Koch’s body was found in his bathtub, sans left kidney; he had a rare blood type, so it was assumed the organ was harvested and he was left to die. However, this does not explain the footage that was found on his video camera.


In the footage, Koch sets up his camera and announces he is going to call the Madrigal family, from the Disney film Encanto. He holds up the phone to the screen, dialing the 424-555-0177 number, and calls. “Hello, is this--”


“Thank you for calling the Algernon Board of Tourism, Happy Windelsmith’s Day. How may I direct your call?”


Koch looks alarmed. “Uh, no, I have the wrong number. I’m trying to do this thing for a Youtube video where I call, uh…”


“Oh, I know exactly who you’re looking for! Just have to route you through the Ol Coman(?) exchange…”


“The what?”


The line dies, briefly, and then a woman’s voice talks to him from the other end. “Hola?”


“Uh… wrong number.” He tries hanging up, but the phone is unresponsive. He turns the camera to show the phone number, mouthing something that I’m told is essentially the German equivalent of ‘what the fuck?’


“No, Marc,” the woman says, “I think this is exactly the right number. You have a few things we need. What you need to do is--”


He manages to shut off the camera. When it’s turned back on, it’s on the floor next to him, and he’s piling something up by his feet. A pair of tweezers will enter the frame, deposit an object, and then go back up. After a while, the female voice says, “That’s enough.”


“I think I have one more--” Marc says, before there’s a sickening squelch. “And that was one of his arteries. God dammit.”


“Do they have those in their mouths?”


“They bleed so much so I just assumed--”


“You idiot. Extract, now.”


There’s a sound of falling viscera as Marc Koch’s body hits the floor, scattering the pile of teeth. “Oh come on!” a distorted voice says. “Took me five hours to do that. Fucking tax.”


Marc Koch’s only injury was the removed kidney; he was found with a fully intact set of teeth, but they did not match dental records taken antemortem.


Koch was the first confirmed death caused by the 555-0177 number in almost thirty years. Others had been suspected in the interim, but this was the closest we’ve gotten to video footage.


Do not call this number. If you’re lucky, you’re wasting minutes calling a fictional number. If not… at least leave a record for us.

Thursday, February 2, 2023

Safety Square (2002-2003)

I’m sorry for this blog being dead for so long; I got swamped with projects by other Institute members, on top of recovering from COVID. What projects, you ask?


Some members of the Institute prefer to record their findings with audio and then have someone like me transcribe it. The Institute doesn’t have many rules, but one of them is absolutely no automated speech-to-text software like Dragon or Speechnotes; either a human transcribes it, or it collects dust. We learned our lesson the hard way in London.


Believe it or not, this is normally my ‘job’ at the Institute when I’m not busy pursuing a case; the Institute’s Board (if it can be called that) prefers that we have written copies of all reports. I only started this blog, and started documenting new cases, literally because I ran out of work.


Then I got twenty audio recordings on my desk the same day. This is just one of them, sent by an investigator I’ll call Clark, sealed inside a Faraday pouch wrapped under six layers of masking tape in a tamper-proof envelope.


I should note that this transcript discusses the deaths of and injuries to children aged eight and under.

###


[several seconds of clapping to calibrate the audio]


Begin recording.


This is a story that can be told using three graves in Northern Ohio. Their links are not obvious; their dates of death do not line up with each other, but each of them are connected by an insidious thread that I aim to unravel.


The first grave is located in Woodlawn Cemetery in a small town called Norwalk, situated almost exactly at the midpoint between Cleveland and Toledo. It is in an area dedicated to children, and belongs to Suzanna Moore, born May 1997, died October 2003. The circumstances of her death were bizarre-- her father, Alexander Moore, carried her through the front doors of the Emergency Room at the local medical center, saying that she wouldn’t wake up, apparently oblivious to the massive wound in her head and the blood that had run down her face and stained not only her Halloween costume, but also her father’s jacket. Furthermore, he seemed to not comprehend that the ER nurses were telling him that his daughter was dead for almost three hours, until he saw her in the morgue, at which point he had to be restrained for violently attacking several members of ER staff.


I cannot interrogate Alexander Moore about this topic, as he took his life in 2009. His grave is in his native Connecticut; part of his divorce settlement with his ex-wife included the stipulation that he not be buried within five-hundred miles of his daughter’s grave. I did not wish to bother the former Miss Moore, though-- [the tape cuts off here before resuming, audio may have been deleted]


In any event, the information I seek can be more easily obtained from public record than private testimony. Autopsy information does not fall under HIPAA, and I was able to glean the information I required from a line describing the clothing of the deceased.


‘‘Halloween’ costume, styled after an alligator/crocodile wearing a tutu”.


If this sounds like a non-sequitur, then it is time to move on to the second grave.


This one belongs to the Spinelli Family. Miranda Spinelli, born June 1964, died July 2014, and her son Carter, born August 1992, died September 2000. The name ‘Carter Spinelli’ may be familiar to those of you who walk in the more morbid circles of the internet; the ‘true crime’ [He says with no small amount of disgust] podcast Strange Deaths of the 90’s covered it in Episode 129, ‘Kids These Days’.


Carter Spinelli died after jumping off a bridge in his hometown of Toledo, Ohio. While not suicidal, Carter was developmentally disabled--though they used a much harsher term in 2000--and may have had trouble distinguishing fantasy from reality. That was the assumption police made when they found him in between the train tracks with a nylon cape from a superhero Halloween costume wrapped around his body. There were allegations that bullies from his school had encouraged him to attempt the jump, as he was apparently called “Specialboy” [all one word, per Clark’s notes] due to his developmental issues, with the words “Specialboy: the World’s First [slur removed] Superhero” written in his 1999-2000 yearbook. These allegations never panned out.


Miranda had a surviving son from a previous marriage, sixteen-year-old Martin Spinelli. After shoving a reporter who was attempting to interview him on the way to school and being suspended following this incident’s broadcast, he threw himself into a project, a video tribute to his little brother, using various imaginary friends of Carter's. Among them was ‘Manda’, who Carter had drawn in the image of a crocodile wearing a tutu.


This was a very elaborate video tribute, with Martin creating puppets and drawings in the image of his little brother's imagination. This became a sort of obsession with him, and he would claim to find himself lurking-- pardon, working on it as late as 3:00 AM. His efforts manifested through his failing school grades, and eventually, the video was shown at a memorial service to Carter on what would have been his ninth birthday in 2001.


An uninvited party was in attendance at the service-- their name was Winston Plummer, a station manager for the local PBS affiliate, WGTE. He was impressed with Martin's work, and asked if he would be interested in working on a series of safety-focused TV shorts that they were planning to air early in the morning; specifically, they were interested in using the Manda puppet. Plummer explained that the aim of the program was to teach children about dangers such as peer pressure, loaded firearms, and high falls. They also invited Miranda onto the show to discuss her son.


The program, called Safety Square, began production in September 2001, before being postponed for reasons that should hopefully be obvious. It resumed in November of that year, and in February of 2002, the first episode, “Don't Go Up”, aired, focusing on the dangers of high falls.


Safety Square is clearly a public access production; it was shot on tape, and the copies of it that exist today are full of magnetic aberrations and glitches that even Institute technology struggles to compensate for and repair when it’s digitized. None of the child actors seen on-screen have camera presence, several of them mispronounce their lines, and they look past the puppets and at the people operating them. To call it ‘low budget’ would be generous.


And-- [clunking sound, scream of pain] SON OF A BIT[audio cuts out here]


Apologies, apologies. I made the mistake of watching “Don’t Go Up” while doing research on this. Its anomaly is probably the least obvious of the six episodes produced; after approximately thirteen minutes, around the time when Manda says the line “Make sure you always hold onto something when you’re going up and down the stairs”, viewers begin to experience feelings of intense vertigo when looking down from a height-- for instance, descending stairs from the second floor to the entrance of your apartment building. It’s just a sprain, and I know that someone is going to lecture me about watching media before it’s been parsed, and I’m not about to let it be you, Tristan.


I didn’t watch any of the others after that. The only reason I watched “Don’t Go Up” was because of Miranda Spinelli’s testimonial at the end, about Carter. She wanted to dedicate the series to him to make sure that no other child in North-West Ohio suffered the same fate that he did.


In the aftermath of “Don’t Go Up”’s airing in February 2002, seventeen children eight and under were admitted to hospitals in the area after falling down flights of stairs, off of playground equipment, or in one case, off of a couch. No fatalities resulted.


Episode 2 of Safety Square is entitled “Safe in the Kitchen”. Individual frames I collected--safely this time, Tristan-- show Manda and several other characters learning how to be safe in the kitchen-- not to drink stuff in cupboards that isn’t clearly labeled, always checking expiration dates, staying away from the knife drawer. That kind of thing. It aired in June of 2002; reportedly, a four-year-old in a town called Berlin Heights crawled into the oven as his mother was starting to prepare dinner, but was unharmed.


The tape for Episode 3, “Fire Safe”, was presumed lost. It evidently surfaced at a garage sale in 2009, shortly before a house fire killed a family of three. The slagged remains of a VCR were found, but the tape inside was not identified, see included documentation.


[I’ll spare you that much. Official Institute reports are very dry compared to what I put up here.]


I believe you see the pattern by now, but in case it’s not evident, Episode 4 was called “Guns Aren’t Fun”. See included data drive for a series of autopsy reports dated to October 2002, soon after the episode aired.


[Again, sparing you that. This is already rough enough to write without me transcribing the autopsy report of a six-year-old.]

Episode 5 was called “Owie!”, make sure there’s an exclamation point in there. It talked about how to deal with injuries if you got hurt-- cuts, scrapes, bruises. It was simple enough for kids to understand, and…


The last episode of Safety Square aired in May of 2003, but they had finished “Owie!” by that time. They didn’t air it until October of that year, to fill a gap in the schedule. It aired a couple of weeks before Halloween 2003, just enough time that a father could help his daughter put together a Halloween costume based on the alligator puppet.


I don’t think the connection was ever made while Miranda Spinelli was alive. It would have broken her heart, knowing something that her surviving son helped create negatively affected, or even killed, so many people.


I talked with Martin Spinelli about this; he works at the local CBS affiliate in Toledo, and denies any knowledge that what he created caused so much harm, going so far as to call me a lunatic and… well, suffice to say, I’m happy that it didn’t escalate. Man looked like he could do some damage with the equipment he was carrying.


I did mention that there were three graves that told this story, but that isn’t quite true; the third one is in the process of being dug. It belongs to a man who was found inside a red 1990 Hyundai Excel in an inlet in Lake Erie. Police ran into some trouble with identifying the body, and understandably so; it was entirely skeletonized by Lake Erie and its wildlife over the course of over twenty-five years. They ran into a break in the case when the glove compartment was opened, and they found a mostly-intact wallet inside. Among other things were a AAA Membership card, a photograph of the deceased and their family, and a driver’s license, issued in 1995.


The name on the license was Winston Plummer, the aforementioned WGTE station manager, who, by all accounts, was alive at the time. Dental records on the body did not match those taken from the entity calling itself Winston Plummer during an exam in 2021-- but they did match those taken from Plummer during a dental exam in 1994.


It’s the teeth. It’s always the teeth they get wrong. They can replicate somebody down to the pattern on their retinas, but they always have trouble with the teeth. I don’t know why.


Winston Plummer, whoever this version of him was, was not located following the discovery of the wreck. He had reportedly come into the station that morning and locked himself in his office; when maintenance unlocked the door, the office looked as if it hadn’t been used or had upkeep done in over twenty years, with rotting carpet, peeling paint, and a stain on the ceiling over where Plummer’s chair used to be.


Publicly, Winston Plummer died from crashing his car into Lake Erie about… four days ago? As of recording. Privately, something is rotten here, and everyone knows it.


I am still investigating Plummer’s posthumous tenure as station manager, and I’m dreading what I will find. While Safety Square was thankfully not more widespread-- the range of casualty failed to even reach nearby Detroit-- Plummer, whatever he was, collaborated with PBS stations across the nation from 1997 until 2023. The infamous ‘Hat Man’ episode of Sesame Street aired during this time-- surely you remember that, with how Big Bird dedicated a whole minute to telling children how important it was to have a fire extinguisher in their house?


Whatever happened to this version of Plummer… the entirety of the office smelled like ozone, and there were… footprints in the carpet. Snowmen don’t come after normal humans, and they don’t attack unprovoked.


I think that Plummer was an Algernite. If so, that’s the longest one has continually existed in our reality. As you can imagine, I’m going to be asking for more resources dedicated to investigating Algernon.


###


Algernon, where Algernites come from, is… a whole can of worms I don’t have time or energy to get into. Turns out, getting COVID makes you long for the sweet embrace of death long after your symptoms are better.


I’m well enough to travel, at least. Algernon will have to wait; some urban explorers and a few dozen institute members are getting together to perform a rescue operation… on an arcade cabinet.